End Escalation Chaos
Kosmos shows you which change caused it, which customers it hit, and the evidence.
So you have the answer before anyone asks.
Faster Answers for Support. Less Noise for Engineering.
Some failures never trigger an alert. They just show up. And "we think it was the release" isn't an answer. Kosmos lays out the change, the errors after it, and the accounts it hit. You confirm the cause. You bring proof, not a theory.
Kosmos identifies the cause. Your team confirms. That second step matters. A person reviews the proof before anyone rolls back a change or tells a customer what happened. The evidence is all in one place, so nobody has to be the one person who knows.
The root cause is confirmed. Now leadership and customers want to know when it's fixed. Kosmos follows the timeline from root cause to deployed fix, so you know what's done, what's next, and when to expect it.
Analyzing incidents...
Analyzing
incidents
Identifying
patterns
Generating
recommendations
Our AI is analyzing your incidents to identify root causes and provide actionable recommendations
The Anti-Escalation Platform
Stop waiting on engineering to get answers on your escalation.
Use Kosmos to gain clarity for your customers.
Send us your last 90 days of cases, we will show you what caused them